Privacy Policy

Seasonal Flow Yoga collects only the necessary information to help answer enquiries and provide you with the services that you choose.

This privacy policy sets out how Seasonal Flow Yoga uses and protects any information that you give when you use this website and interact with the business. We collect basic types of data including name, address and contact details, as well as some medical histories necessary for practising Yoga.

Information Seasonal Flow Yoga (SFY) collects:
SFY receives, collects and securely stores any information you enter on to the website, or provide in any other way, for example by email, Health Questionnaire or customer surveys . This includes information you provide when signing up to a yoga class, which may include your name, address, email and phone number. In addition, with regard to each of your visits to this website, SFY may collect technical information about your visit, which includes anonymous data on pages viewed and links clicked. This website collects the essential cookies that are necessary for the website to function properly and securely. This includes data on Internet protocol (IP) address used to connect your computer to the Internet, and session data and history. SFY may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Seasonal Flow Yoga uses the information in the following ways:

To administer and deliver services, e.g. arrange a student's attendance and deliver a yoga class or workshop.
To assess and address any specific needs for each student.
To process payments for services.
To provide you with information about services offered or enquired about through an email newsletter, provided that you have given the necessary consent.
To notify you about changes to any of services.
To contact you with regards to classes and workshops purchased and provide ongoing customer service.
To administer the website site, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
To improve the website to ensure that content is presented in the most effective manner for you, including measuring and understanding website data to help improve the website.
To comply with any applicable laws and regulations.

How Seasonal Flow Yoga stores your personal data:

SFY is hosted on the Wix.com platform. Wix.com provides SFY with the online platform that allows SFY to communicate with, and sell services to you. Your data is stored through Wix.com’s data storage, and CRM databases. This website uses Wix eCommerce to process bookings and payments which is compliant with the highest PCI DDS (Payment Card Industry Data Security Standard) standards by default. Data from Healthy & Safety Questionnaires will be stored digital on a password-protected computer in a private file, and will not be shared with third parties.

How Seasonal Flow Yoga communicates with you:

SFY may contact you regarding classes or workshops booked, to collect fees or monies owed, to send updates about offerings and opportunities and for marketing purposes (if consent for such purpose is given). For these purposes SFY may contact you via email or telephone.

Third Party links:

Seasonal Flow Yoga may contain links to and from the websites of affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that SFY does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Security

Seasonal Flow Yoga provides this Privacy Policy to assure you that we will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy. Whilst we take the greatest care with your information, unfortunately the transmission of information via the internet can never be completely secure. Although we will do our best to protect your personal data, ultimately we cannot guarantee the security of your data transmitted to this site.

How long does Seasonal Flow Yoga hold your records?
Seasonal Flow Yoga holds records to help provide you with services and understand your needs as students. Records help us demonstrate we are meeting our responsibilities and to keep as evidence of our business activities. Retention periods for records are determined based on the type of record. Retention periods may be changed from time to time based on business or legal and regulatory requirements. Health data will be stored as long as a client remains a student, and up to a year after leaving. SFY will ask students to update their health details from time to time, which will replace the previous files on record.

Your rights
You have a number of legal rights to control what SFY does with your information. For example, you can ask SFY:

To tell you what information SFY holds about you
For a copy of this information
To update or change information
To unsubscribe from marketing materials